Most of us go through life solving our day-to-day problems without needing help to cope with our feelings. But a severe illness, an accident or an emotional crisis can overwhelm us, at least temporarily, and suddenly we need help.
There are many resources available to help when you or someone you know is in distress and is looking for help.
If you or someone you know is in crisis and requires emergency assistance:
∙ Visit your local emergency department, or call 911
∙ Contact one of the Crisis Response Programs below:
Anishnawbe 24/7 Mental Health Crisis Management Service: 416-891-8606 (Aboriginal clients) not only promotes Traditional Aboriginal practices but has affirmed and placed them at its core. Its model of health care is based on Traditional practices and approaches and are reflected in the design of its programs and services.
Assaulted Women’s Helpline: 416-863-0511; Toll Free 1-866-863-0511 For more than 25 years, the Assaulted Women’s Helpline has served as a free, anonymous and confidential 24-hour telephone and TTY crisis telephone line to all women in the province of Ontario who have experienced any form of abuse.
Barbara Schlifer Commemorative Clinic: http://schliferclinic.com
The Schlifer Clinic offers legal representation, professional counselling and multilingual interpretation to women who have experienced abuse.
BOUNCE BACK 1 866 345 0224 BounceBack® is a free skill-building program managed by the Canadian Mental Health Association (CMHA). It is designed to help adults and youth 15+ manage low mood, mild to moderate depression and anxiety, stress or worry. Delivered over the phone with a coach and through online videos, you will get access to tools that will support you on your path to mental wellness. https://bouncebackontario.ca/
Canadian Mental Health Association https://toronto.cmha.ca/mental-health/find-help/ CMHA was founded in 1918, is a nationwide, charitable organization that promotes mental health for all. Over the past century, CMHA has grown to provide mental health services and supports across Canada in over 330 communities, with our local branch, CMHA Toronto, established in 1953. CMHA Toronto is committed to providing services and supports for individuals experiencing mental health issues in the city of Toronto. CMHA Toronto supports individuals’ mental health recovery through a broad range of services in the community as well as a variety of social, educational, specialized and internal programs. We serve all members of our diverse community, including those of different race, culture, religion, gender identity, sexual orientation, ability and age. Our goal is to support the resilience and recovery of individuals experiencing mental health issues by helping them to live in the community in clean, safe, affordable accommodation; work in the community in paid employment or volunteer activities; and belong in the community as engaged, valued and contributing members. We know that a place to live, meaningful work and a caring community are integral to recovery. 416-789-7957
Covenant House is the largest agency in Canada serving youth who are homeless, trafficked or at risk. Covenant House is here for youth in crisis and homeless youth, ages 16 to 24. If you have no safe place to stay, we are here for you. Youth who stay with us come from many different backgrounds. We welcome everyone regardless of race, religion, gender identity or sexual orientation. We are more than just a place to stay. Our caring staff get to know you and give you the help you need. Our programs give you the tools and skills to improve your life and build a future. As a leader in the sector, we advocate so that all youth can have lives free from homelessness and trafficking. Our comprehensive youth-driven programming is centred on unconditional love, absolute respect and relentless engagement. If you are a youth in need of shelter or support: Call us at (416) 593-4849 (available 24-7) or toll-free at 1-800-435-7308 Visit us at 20 Gerrard St. East, open 24-7 https://covenanthousetoronto.ca/get-help/
Distress Centre: 416-408-HELP (4357) offers access to emotional support from the safety and security of the closest telephone. Callers can express their thoughts and feelings in confidence. Callers’ issues can include problems related to domestic violence, social isolation, suicide, addictions, mental and physical health concerns. The Distress Centre offers emotional support, crisis intervention, suicide prevention and linkage to emergency help when necessary.
DrugRehab.com Some people who suffer from PTSD turn to drugs and alcohol to self-medicate. Our organization works to spread awareness of this issue and to be an informational resource for those impacted by alcohol and drug dependence. drugrehab.com/co-occurring-disorder/ptsd/
Durham Crisis and Mental Health Line: 905 666-0483
Gerstein Centre: (416) 929-5200 provides crisis intervention to adults, living in the City of Toronto, who experience mental health problems. The service has three aspects; telephone support, community visits and a ten-bed, short-stay residence. All three aspects of the service are accessed through the crisis line.
Kids Help Phone: 1-800-668-6868 is a free, anonymous and confidential phone and on-line professional counselling service for youth. Big or small concerns. 24/7. 365 days a year. https://kidshelpphone.ca/
Link Toronto SAFE PET Many survivors of intimate partner violence will not leave their abuser if they cannot take their pet(s) with them to safety. Our SafePet program removes a significant barrier for these women and men: we care for their pet(s) until the survivor is stabilized and safe. For survivors who are unable to find a trusted family member, friend, or co-worker, to care for their pet(s), SafePet can literally save lives. https://www.linktoronto.org/safepet
Oakville Distress Centre: 905 849-4541 for residents of Halton Region (Burlington, Halton Hills, Milton and Oakville)
PTSD Association of Canada http://www.ptsdassociation.com The PTSD Association of Canada is a not for profit organization that exists to help those experiencing post traumatic stress disorder (PTSD), those at risk for PTSD and those who care for traumatized individuals, as well as their families, friends and fellow workers and medical community.
Scarborough Hospital Mobile Crisis Program: 416-495-2891 provides Telephone Crisis Response and community crisis response to individuals over 16 years of age who are experiencing a mental health crisis in Scarborough and East York.
Sheena's Place Support for Eating disorders 416-927-8900 https://sheenasplace.org/
At Sheena’s Place, we offer hope and support to anyone 17+ affected by an eating disorder, as well as their families and friends, by providing a wide range of professionally facilitated support groups and services, completely free of charge. We are committed to inspiring hope, reducing stigma, raising awareness and offering meaningful help and information at all stages of recovery. You do not need a referral to join our groups. And we will always respect your need and desire for confidentiality.
Spectra Helpline: 416 920-0497 or 905 459-7777 for Brampton and Mississauga residents
TTY: 905 278-4890; Languages: English, Punjabi, Hindi, Urdu, Spanish, Portuguese
Suicide Help Line Need Help - Canadian Association for Suicide Prevention
There are many crisis centres available 24 hours a day to talk to you. ... chemical dependency, and other disorders produce profound emotional distress.
The Recovery Village Website includes valuable information on mental health support, co-occurring disorders, and treatment options as well as phone numbers for The Recovery Village, alcohol/drug abuse resources, and other national hotlines. www.therecoveryvillage.com/mental-health/
Toronto Seniors Helpline: 416-217-2077 is a specialized service for seniors in Toronto which provides assistance in stabilizing age-related mental health and addiction crises, risk and safety assessments, immediate referrals to community mobile crisis units, and support for families and caregivers
Toronto Rape Crisis Centre: 416-597-8808 is a grassroots collective working towards a violence-free world by providing anti-oppressive, feminist peer support to survivors of sexual violence through support, education and activism. Callers can be anyone who has been raped, sexually assaulted or abused, women who have had unwanted sexual touching, incest survivors and friends or family.
Women's College Hospital - Trauma Therapy Programhttp://www.womenscollegehospital.ca/programs-and-services/mental-health/trauma-therapy-program/< 416-323-6230 The Trauma Therapy Program is a SPECIALIZED TRAUMA FOCUSED THERAPY service for persons with childhood histories of trauma. The program offers confidential, time-limited and primarily group-based psychotherapy to adults who have experienced childhood interpersonal trauma including physical, sexual, emotional abuse and/or neglect that occurred between the ages of 0-18. The program fees are covered by OHIP and service are available between the hours of 9am-5pm. We do not provide crisis services or long-term therapy.
York Support Services Network: 1-855-310-COPE (2673) 1-866-323-7785 (TTY) If you, or someone you care about, are depressed, distressed, lonely, anxious, scared or angry, you can call York Support Services 24/7. They have been serving York Region for over 15 years and have now expanded their telephone support to include North York.
Youth Mental Health Canada ymhc.ngo Youth Voices, Youth Hope
Youth Mental Health Canada is a grassroots, youth-driven and led non-profit organization focused on education and advocacy for youth mental health change.
We advocate for greater funding of publicly funded, culturally sensitive, needs-based, innovative supports and services in healthcare and education. +1 (647)952-YMHC
Youthdale’s Crisis Support Team: (416) 363-9990 assesses each child’s risk and mental status through telephone interviews and if required, Mobile Response. This assessment will involve the parent or guardian and the professionals caring for the child. A Youthdale child psychiatrist is available to consult with the Crisis Support Team at all times. Any parent or legal guardian in Ontario can call the Youthdale Psychiatric Crisis Services and get immediate access to trained professionals 24 hours a day, seven days a week.
Central Intake: 416-338-4766; Toll Free 1-877-338-3398
Streets to Homes Assessment and Referral Centre (129 Peter Street): 416-392-0090 Walk in referral to emergency shelter and street respite.
If you are looking for Information & Referral services in Ontario:
ConnexOntario offers province-wide information and referral services for those experiencing mental health issues, drug or alcohol addiction, or problem gambling. You can visit their website at: www.connexontario.ca or you can call the following number which operates 24 hours a day, 7 days a week: 1-866-531-2600.